Dear customers, The health and protection of our employees and customers is very important to us. Due to the effects of the Covid-19 virus, our office will therefore not be occupied for the time being. Unfortunately, we are unable to provide pick-up service for any returns at this time, collections will resume as soon as the office is reopened. In the meantime any consumers with a guarantee claim for a faulty product should contact our technical team directly on the office number (01256 896886 – Option 2) or via email enquiries@oase-livingwater.com.